Your subscription plan receipts with just a few clicks

Here at Tractive, we are doing everything in our power to give you the best...

30 June 2017

Simon

4

Here at Tractive, we are doing everything in our power to give you the best experience with all our services.
That’s why you can save and print your service receipts online from now on.

The new feature went live on 1st June, which means your receipts will be automatically created for you since that date.

Where can I find the subscription plan receipts?

To gain access you need to log in at our »Webapp«.

You will find an additional option in your account settings.

Right next to option to list all your services there’s »your invoices«

In order to have your full name and address properly written at the top of the invoice, you need to enter your data in the appropriate fields at the top and save them.

In the screenshot below you can find an example invoice. It includes all the necessary information and the previously set personal data
The button at the top can be used to save or print it

How can I access subscription plan receipts for services paid before 1st June?

Unfortunately, you can’t access those on your own. New invoices are automatically created with the beginning of 1st June.

If you need receipts for services paid before that you can always send our Service Team a message. They will take care of your request.

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4 Comments
  1. AOL support

    This post is amazing.This post contains good stuff.Keep more sharing in future.

    • Laura
      Laura

      Dear Reader,

      Thanks for your comment. I am glad you enjoy reading the Tractive Blog.
      Best,
      Laura

  2. virginie

    bonjour je souhaite savoir si il est possible d’associer 2 smarphones sur un seul tractive afin de faciliter les éventuelles recherches merci

    • Chelsea
      Chelsea

      Chère Virginie,

      Merci pour votre question. Oui, il est possible de suivre votre animal de compagnie sur plusieurs smartphones ou autres appareils. Si vous désirez en savoir plus sur ce sujet, vous pouvez lire l’article suivant : http://bit.ly/2wvIM4T

      Cordialement,
      Chelsea