Factory Support Engineer

Full-time (4 days, 35h/week) or Part-time (min 25h/week)
Linz, Austria

Your territory

As part of our Operations team, you will:

  • Be our eyes and ears at external manufacturers to ensure that pets worldwide receive highest-quality GPS trackers
  • Monitor and improve quality assurance at the factory
  • Be responsible for factory test process optimization
  • Be the link between our external manufacturers and internal development teams
  • Make sure that every hardware change will be smoothly integrated into our manufacturers’ production processes
  • Support our Manufacturing Project Manager at our external manufacturers when production problems occur and drive the investigation if necessary
  • Help set up and validate new process steps in production
  • Support us discovering a new Europe-based manufacturing setup
  • Bring in your fresh ideas and experience to make Tractive better - you’ll never hear the phrase “...because that’s how we’ve always done things”
  • Continuously grow personally and professionally, take ownership of areas that show your potential, and attend workshops which help you get to the next level
Your profile
Key requirements:
  • Experience with electronic manufacturing in China
  • Knowledge of electrical engineering and hardware development
  • Great communication and organizational skills
  • Willingness and flexibility to frequently visit our current and potential new manufacturers on site (Dongguan/Shenzhen/Hongkong; ~1-2x/month)
  • Excellent English skills
  • Chinese skills (Mandarin and/or Cantonese) are a plus


Does this sound like you?
  • Eager to take control, organize stuff and apply a structured approach
  • Enthusiastic about tech gadgets and new technologies
  • Not overwhelmed by complex problems

Benefits of being our “paw”some employee

Check out other positions

Find your dream job

Sign up for the Tractive Newsletter

Join our pack for pawsome updates. Get discounts and tips for pet parents!

Apply now