Digital Vet Consultations with FirstVet
FirstVet offers Tractive Pet Cover pet insurance customers free video consultations with experienced vets, through the FirstVet app.
Unlimited access
24/7 video vet appointments included with your policy, unlimited throughout the year
Convenient care
Get advice from a vet, without needing to make a claim or effect your premium
A trusted partner
Trusted by over 500,000 pet owners globally with 93% 5-star reviews
Why use FirstVet?
Practical
Unsure if a clinic visit is needed? Consult a vet from home to determine your next steps easily
Quick access
With an average wait time of less than 30 minutes, you can quickly speak to a qualified vet when needed
Stress-free
No unnecessary trips to the clinic or physical examinations for your nervous pet
Free of charge
For Tractive Pet Cover customers, enjoy unlimited video vet appointments at no extra cost with an active pet insurance policy
Help and Advice that FirstVet provides
- ✓ Vomiting and diarrhoea
- ✓ Eye and ear problems
- ✓ Poisoning
- ✓ Coughing and sneezing
- ✓ Itching and skin problems
- ✓ Minor injuries and accidents
If your pet is seriously injured or in need of immediate medical assistance, you should take them straight to your local practice.
How to register
Download the FirstVet App and register your pet!
Download the FirstVet mobile app by following this link: Download FirstVet App
Then create an account using your email, mobile number and policy number; next enter your pet’s details.
Book an appointment
Describe your pet’s symptoms and book an appointment for a time that suits you best. You can even upload any photos before hand to help the vet assess your pet’s condition.
Video call with the vet
You will receive a text message 5 minutes before the appointment begins. After the session, you will even receive a written journal with clinical notes of the session.
Educational Articles
Not only video vet appointments, but FirstVet also writes and publishes in-depth articles on a huge range of illnesses and ailments that our furry friends can experience.
Improve your knowledge and help prevent any accidents and take a browse.
