Policy Documents
These docs are your go-to for understanding what your policy includes.
IPID (Insurance Product Information Document): Think of it as your quick guide. It shows you what’s covered, what’s not, and the main perks in an easy-to-get way.
Policy Wording: The deep dive into your insurance. It covers everything in detail – what’s included, the rules, conditions, and exclusions. It’s everything you need to know, all in one place.
Just a heads up, when you buy an insurance plan for your pet, you’ll also get some papers that spell out everything tailored just for your furry friend’s insurance policy.
The documents can be accessed by tapping below.
To find the documents specific to your policy, check your online portal or confirmation email.
Tractive Pet Cover FAQs
Got questions? We have answers!
More FAQs
There are a few places you can find your policy documents: on your online portal, your policy confirmation email or you can also contact our team who’ll be more than happy to send you another copy via email (or post if you prefer).
Your policy number uniquely identifies your pet insurance with us. It can be found on your policy documents.
Our underwriter (the company who pays out your claim) is Covéa Insurance plc. Covéa are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, number 202277.
