Privacy Policy

Your consent
By using our site, you consent to our privacy policy. Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at

Several areas of the Tractive® website use 'cookies' - small text files that are placed on the user's computer and stored by the browser. They are used by Tractive® to provide a more user-friendly, effective and secure service. Cookies also enable Tractive® to identify a user's browser and offer services to such user. Cookies do not contain any personally identifiable information.

Privacy Policy for Usage of Facebook-Plugins (Like-Button, Comments)
The Tractive® pages, web platforms and apps integrate plugins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. Users can recognize Facebook-plugins by the Facebook-Logo or the addition 'Facebook Social Plugin' or the 'Like-Button' ('Like') on our pages. You can find an overview of Facebook-plugins here:

In General
The concept of the Tractive® network is based in part on the publication of details regarding individual users or their pets to other users by making such details accessible via the Tractive® website, Tractive® apps or other apps and platforms developed by Tractive®.

Google Analytics
This website uses Google Analytics, a web analysis service by Google Inc. ('Google'). Google Analytics uses 'cookies', text files that are saved on your computer and allow your use of the website to be analyzed. The information about your visit collected by the cookie (including your IP address) is usually transferred to a Google server in the USA and saved there. If this website has activated IP anonymisation, Google first abbreviates your IP address within member states of the European Union or in other signatory states of the Agreement on the European Economic Area. The full IP address will only be transferred to a Google server in the USA and abbreviated there in exceptional cases. Google will use the information collected on behalf of the website operator to evaluate your use of the website, to compile reports about your activities within this site, and to provide further services for the website operator related to use of the website and Internet use. Google will under no circumstances associate the IP address transmitted by your browser within the operations of Google Analytics with other Google data. You can prevent the installation of the cookies by entering the corresponding settings in your browser software. However, please note that in this case you may not be able to use the complete range of functions of this website to their full extent. You can also prevent the data related to your use of the website (including your IP address) generated by the cookies from being recorded by Google and Google's processing of this data by downloading and installing the browser plugin from the following link:

Categories of personally identifiable information collected by Tractive®
Tractive collects information from users upon registration on its website and in connection with the use of any of Tractive's applications and websites. The personally identifiable information collected by Tractive falls in the following categories:

Use and sharing of personally identifiable and non-personally identifiable information with third parties
Tractive® does not pass on personally identifiable information (see Item 2, above) to third parties, except as required by law or with the explicit consent of the user. Tractive® implements all reasonable measures to prevent the unauthorized access by third parties to saved details.

Changes to Privacy Policy
If Tractive® decides to change its privacy policy, it will post those changes on this page. This policy was last modified on June 29, 2013.

Privacy Settings
Every user can change the privacy settings applicable to the Tractive® account and account photos directly in the Tractive® apps. Users can choose whether they share their pet information with a) nobody, b) all their Facebook friends (only applicable if logged in with Facebook) or c) everyone using any Tractive® apps or any of the web platforms owned by Tractive®.

Abonnez-vous a la Newsletter Tractive

Nous ne partagerons jamais votre adresse e-mail et vous pouvez vous désabonner à tout moment, nous vous le promettons.