Why do I need a subscription? We hear that a lot. The answer? It lets your tracker's built-in SIM card share location everywhere in the world.
1 Year
$9 / month $108 billed annually
2 Years
$6 / month $144 billed every 2 years
GPS Location Tracking Updates every 2-60 min
Unlimited LIVE Tracking Updates every 2-3 sec
Heart & Respiratory Rate Monitoring
Activity & Sleep Monitoring Plus other Health features
Family Sharing Let friends and family track your pet
Worldwide Coverage*
365 Day Location History
GPS data export
1 Year
$10 / month $120 billed annually
2 Years
$7 / month $168 billed every 2 years
5 Years
$5 / month $300 billed every 5 years
GPS Location Tracking Updates every 2-60 min
Unlimited LIVE Tracking Updates every 2-3 sec
Heart & Respiratory Rate Monitoring
Activity & Sleep Monitoring Plus other Health features
Family Sharing Let friends and family track your pet
Worldwide Coverage*
365 Day Location History
GPS data export
*2G and/or LTE (CatM1) cellular coverage from one of our 500+ partners, including Verizon, AT&T and T-Mobile, is required for the device to connect.
Why choose to add Tractive Care? Because it means you get a free new tracker if yours gets:
Lost
Damaged
Stolen
1 Year
$2 / month on top of your plan
$24 billed annually
2 Years
$1.50 / month on top of your plan
$36 billed every 2 years
5 Years
$1 / month on top of your plan
$60 billed every 5 years
Not sure it's for you? Check all Tractive Care details before you decide here.
Tractive trackers have a built-in SIM - like your phone - that uses mobile networks to send you location info. All the fees needed to do that are covered within your subscription. That way, you get to enjoy unlimited range worldwide.
You can pick a plan right after you order your tracker. That way, you're ready to go as soon as it arrives. You can also do it later, when you activate your tracker.
You can cancel your subscription at any time. If you change your mind within 30 days of purchase, you'll get a full refund. If you cancel after 30 days, your subscription will remain active until the end of the current billing period, but it will not auto-renew.
Our 30-day money back guarantee applies to all plans.
It lets you claim a free replacement tracker in case yours gets lost, damaged or stolen, and costs a lot less than buying a new one. You can make one claim per subscription period with a 1 year plan, and two claims with a 2 or 5 year plan.
Yes. Each plan is tied to a single tracker. You can order yours here.
You can choose between different subscription plans. The billing cycle depends on the plan you select:
- Yearly plan: Billed once every 12 months at the beginning of the subscription period
- 2-year plan: Billed once every 24 months at the beginning of the subscription period
- 5-year plan: Billed once every 5 years at the beginning of the subscription period
We offer different plans to power your Smart Tracker. The subscription price is separate from the tracker.
| Basic | Premium | |
|---|---|---|
| Live GPS Tracking | ||
| Heart & Respiratory Rate Monitoring For dogs only | ||
| Activity & Sleep Monitoring | ||
| Family Sharing | – | |
| Worldwide Coverage 2G and/or LTE (CatM1) cellular coverage from one of our 500+ partners, including Verizon, AT&T and T-Mobile, is required for the device to connect. | – | |
| 365-Day Location History Basic users get 24-hour Location History | – | |
| GPS Data Export | – |
1-Year Plan
2-Year Plan
5-Year Plan
Explore Our Products
Benefits
To get the most timely GPS updates, your tracker has a built-in SIM card that sends instant location data to your phone via cellular networks.
Subscription-based trackers offer extra safety and health features like heart rate monitoring, geo-fencing, and more!
Tractive takes on the complexity, so you don’t have to. Your subscription bundles the SIM card, app updates, customer service, hardware updates, and more!
HOW IT WORKS
Whether you've got a cat or dog (big or small), we've got a tracker for your pet.
A plan ensures your tracker's SIM card can connect to nearby networks.
Kick back, relax, and track your furry friend straight from your phone!
Tractive Smart Trackers have built-in SIM cards (like your phone) that use mobile networks to send you location updates. All the fees needed to do that are covered with your subscription. That way, you get to enjoy unlimited range and coverage.
You can choose a plan right after you order your tracker. That way, you're ready to go as soon as it arrives. You can also do it when you activate your tracker after it arrives.
You can cancel your subscription at any time. If you change your mind within 30 days of purchase, you'll get a full refund. If you cancel after 30 days, your subscription will remain active until the end of the current billing period, but it will not auto-renew. Our 30-day money back guarantee applies to all plans.
Simply put, it adds protection in case your tracker is lost, stolen, or damaged. The cost of adding Tractive Care is less than a new tracker, making it a smarter way to get peace of mind. You can make one claim per subscription period with a 1-year plan, and two claims with 2 and 5-year plans.
Yes. Each plan is tied to a single tracker.
You can choose between different subscription plans. The billing cycle depends on the plan you select:
- Monthly plan: Billed every month (available only for Basic plans in selected countries)
- Yearly plan: Billed once every 12 months at the beginning of the subscription period
- 2-year plan: Billed once every 24 months at the beginning of the subscription period
- 5-year plan: Billed once every 5 years at the beginning of the subscription period
