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How to Activate Your Tracker

Ready to start using your tracker? First, you’ll need to activate it using your unique tracker ID and ensuring you have a subscription. See how to do this below.

Activate Tracker Now

1.

Enter Your Tracker ID

Your tracker ID is the 8-character code found on the back of your device. Then, select your country.

2.

Choose a Plan

A subscription is required for your tracker’s built-in SIM card. Choose from one of our plans and enter your payment details.

3.

Download the App

Download the free Tractive GPS app to track your pet's location, monitor their health, and get alerts. Login, attach the tracker to your pet’s collar and go!

Looking for answers? You've come to the right place.

It’s a simple, one-time process of linking your new Tractive GPS device to your account and your chosen subscription plan. This is what allows your tracker to start communicating with the app on your phone so you can track your pet.

Your unique 8-letter tracker ID is printed on the back of your Tractive Smart Tracker. You'll need it during the setup process.

You'll need to wait until your tracker arrives to complete activation. The first step requires you to enter the unique 8-digit tracker ID found on the back of your device. We promise it's worth the short wait!