Tractive Subscription - what does it cover? | Tractive
Pick your Tractive plan
Why do I need a subscription? We hear that a lot. The answer? It lets your tracker's built-in SIM card share location everywhere in the world.
BASIC
PREMIUM
BASIC
1 Year
$9 / month$108 billed annually
2 Years
$6 / month$144 billed every 2 years
Includes
GPS Location Tracking Updates every 2-60 min
Unlimited LIVE Tracking Updates every 2-3 sec
Activity & Sleep Monitoring Plus other Wellness features
Family Sharing Let friends and family track your pet
Worldwide Coverage*
365 Day Location History
GPS data export
PREMIUM
1 Year
$10 / month$120 billed annually
2 Years
$7 / month$168 billed every 2 years
5 Years
$5 / month$300 billed every 5 years
Includes
GPS Location Tracking Updates every 2-60 min
Unlimited LIVE Tracking Updates every 2-3 sec
Activity & Sleep Monitoring Plus other Wellness features
Family Sharing Let friends and family track your pet
Worldwide Coverage*
365 Day Location History
GPS data export
*2G and/or LTE (CatM1) cellular coverage from one of our 500+ partners, including Verizon, AT&T and T-Mobile, is required for the device to connect.
Stay (extra) safe with Tractive Care
Why choose to add Tractive Care? Because it means you get a free new tracker if yours gets:
Lost
Damaged
Stolen
1 Year
From $2/month on top of your plan
$24 billed annually
2 Years
From $1.50/month on top of your plan
$36 billed every 2 years
5 Years
From $1/month on top of your plan
$60 billed every 5 years
Not sure it's for you? Check all Tractive Care details before you decide here.
Frequently Asked Questions
Still have questions? Get answers.
Why do I need a Tractive subscription?
Tractive trackers have a built-in SIM - like your phone - that uses mobile networks to send you location info. All the fees needed to do that are covered within your subscription. That way, you get to enjoy unlimited range worldwide.
When does my subscription start?
You can pick a plan right after you order your tracker. That way, you're ready to go as soon as it arrives. You can also do it later, when you activate your tracker.
Can I cancel my subscription?
You can cancel your subscription at any time. If you change your mind within 30 days of purchase, you'll get a full refund. If you cancel after 30 days, your subscription will remain active until the end of the current billing period, but it will not auto-renew.
Our 30-day money back guarantee applies to all plans.
What's Tractive Care?
It lets you claim a free replacement tracker in case yours gets lost, damaged or stolen, and costs a lot less than buying a new one. You can make one claim per subscription period with a 1 year plan, and two claims with a 2 or 5 year plan.
Do I need a Tractive GPS tracker for my plan?
Yes. Each plan is tied to a single tracker. You can order yours here.
What payment plans can I choose for my Tractive subscription?
You can choose between different subscription plans. The billing cycle depends on the plan you select: - Monthly plan: Billed every month (available only for Basic plans in selected countries) - Yearly plan: Billed once every 12 months at the beginning of the subscription period - 2-year plan: Billed once every 24 months at the beginning of the subscription period - 5-year plan: Billed once every 5 years at the beginning of the subscription period