Customer Experience Manager

Full-time (Linz, Austria)
Starting now!

Your territory

As part of our Sales team, you will:

  • Shape the brand experience across all sales channels for pet parents around the world
  • Make sure our product descriptions are clear, up-to-date and encouraging purchase 
  • Monitor and analyze product listings and customer feedback
  • Organize and coordinate content changes across all markets
  • Keep an eye on market prices and promotions
  • Evaluate content syndicators for online shops
  • Bring in your ideas and improvements to actively contribute to the company's success. You will never hear "…because we always did it like that" again.
  • Continuously develop yourself personally and professionally. You will take ownership of areas that strengthen your potential and you will be able to attend workshops to learn new skills according to your experience and interests.
Your profile
Key requirements:
  • Great communication skills
  • A deep understanding of online marketing
  • A highly customer-focused mindset
  • Very good English skills


Does this sound like you?
  • Innovative thinker, great communicator
  • Engaged, autonomous and solution-oriented
  • Willing to come and work with our fantastic team in Austria

Just so you know what to expect: For this position, we offer a competitive overpayment based on qualifications and experiences. The annual gross salary is between 30,000 and 42,000 on a full-time basis.

Benefits of being our “paw”some employee

Check out other positions

Find your dream job

Sign up for the Tractive Newsletter

Join our pack for pawsome updates. Get discounts and tips for pet parents!

Awesome! You're all signed up.

Oops! Something went wrong. Please try again.

Apply now