Technical Support Engineer

Your territory

As part of our Technical Support team, you will:

• Immerse yourself in the exciting world of advanced GPS devices. 
• Set new standards for innovation and efficiency by closely monitoring and enhancing the performance of our GPS devices in the field.
• Tackle technical challenges by analyzing complex issues and errors.
• Closely monitor key performance indicators and the overall success of our product.
• Be the go-to expert, responding to internal requests across different departments.
• Work closely with the monitoring team, combining your expertise to enhance the performance of our firmware.
• Bring in your fresh ideas to make Tractive better - you’ll never hear the phrase “...because that’s how we’ve always done things”
• Continuously grow personally and professionally, take ownership of areas that show your potential, and attend workshops which help you get to the next level

Your profile

Key requirements:

• Very good understanding of electronics and hardware products
• Analytical skills and attention to detail
• Proficient in crafting and refining monitoring systems
• Ideally experienced with microcontrollers and skilled in low-level programming.
• Very good English skills

Does this sound like you?

• Proactive, self-sufficient and eager to learn
• Embrace structured working methods to deliver top-notch results
• Empathetic to user needs and unwilling to compromise when it comes to product quality
• Tech-savvy with a passion for staying ahead in the ever-evolving technical landscape
• Excited to work in Austria alongside an outstanding team

Salary range

Just so you know what to expect: For this position, we offer a competitive overpayment based on qualification and experience. Annual gross salary starts at € 35,000 full-time. At Tractive, that means a 4-day work week with a 3-day weekend. If you bring relevant experience in many of the fields of responsibility, the salary will be considerably higher.